Posts Tagged "iManage"

David-150x150ACP Solutions have expanded their team with the appointment of David Christiansen as Director, Sales and Marketing.

David brings many years of sales experience both domestically and internationally having worked across Australia, the Middle East and Asia.

With a focus on service delivery and more recently in software and cloud applications within professional service firms, David is looking forward to driving business growth.

Directors, Penny Gibbins and Chris Criddle stated that “The time is right to make further investments in ACP Solutions and this new appointment will strengthen our team and complement the services that we offer to our clients”

“Professional service firms are increasingly challenged to govern, harness, manage, protect, use and reuse the vast amount of information and data being generated today” says David. “With software tools and support resources located in Melbourne, the opportunity to assist our clients is exciting and I am looking forward to demonstrating our value.”

ACP Solutions are a boutique software and services company. Our purpose is to simplify the complex through technology employing document management, Microsoft Office automation and productivity tools.

New data breach notification laws are coming into place 22 February

From 22 February 2018 new data breach notification laws (the Notifiable Data Breaches scheme) will come into effect requiring businesses to notify the Australian Information Commissioner and all the affected parties if there is a data breach that is likely to result in harm. Please refer to the Office of the Australian Information Commissioner to see if these regulations apply to your organisation.

Data breaches include third party access such as hackers, unauthorised employees accessing or disclosing sensitive data, loss of unsecured storage devices such as laptops, backup technology and USB devices and accidental disclosure by staff. For more information about the new laws and how they may affect your organisation refer to the Office of the Australian Information Commissioner.

How can ACP Solutions help secure your iManage environment?

Prevention is better than cure

The application of iManage Security Policy Manager manages need-to know access, content segregation and ethical walls at scale, required to meet today’s security challenges.

Key benefits:
• Implement need-to-know security enforcement at scale
• Improve productivity and increase scalability with delegation of access management
• Improve client security with client-centric design
• Respond to client audits with client-centricity and client dashboards

For more information either contact us directly or visit the iManage Security Policy Manager page.

Continuous monitoring and alerts

One of the many capabilities of iManage Threat Manager is the ability to identify behavioural trends and to notify your team in the event of a deviation from normal behaviour. This will enable your team to take timely action to investigate the anomaly. In the event that this is considered a data breach iManage Threat Manager also provides the ability to audit and report on the incident.

Key benefits:
• Detect sophisticated threats from internal or external actors
• Reduce the risk of data breaches
• Accelerate time to investigate fraudulent behaviour
• Reduce false positives, ensuring that precious resources are spent on the alerts that are most likely to be fraudulent

For more information either contact us directly or visit the iManage Threat Manager page.

Let ACP help you employ a holistic approach to securing your iManage data by combining iManage Security Policy Manager with iManage Threat Manager and encryption. Contact ACP Solutions for more details.

Something that came across my desk this morning that is interesting and to some degree something that we all need to watch out for.  It is not specific to iManage.


Also online at
Microsoft has finally admitted what was obvious to everyone else, that the DDE part of Office is dangerous and should be disabled.
The latest patches have finally provided a way to disable the DDE feature in Office, either completely or in part.  Something that’s looooong overdue.
We all know that the older releases of iManage use DDE (pre Work 10) within the application to open, save and print documents.  This change will affect office 2016, 2013, 2010 and 2007.  This was delivered via the December 2017 security updates for Office.


iManage, yesterday, released CSAR 2479.  This CSAR is for iManage Work 10 and addresses the following issues

NT-62797 – Security vulnerability
NT-62739 – Security vulnerability
NT-58611 – Enabling users to add a public or private folder in iManage Work 10 professional experience
NT-52673 – Unable to link a delegate outlook folder to iManage
NT-61021 – Addressing error: CreateiManFolderRelationship
NT-61108 – Addressing stackwalk error
NT-59996 – SAML Authentication adjustments
NT-61378 – Work Server 10 New Professional loads Documents tab slowly in some circumstances
NT-61538 – Addressing Mobility 2 call issue under some circumstances.
NT-61892 – Blocked emails.

See release notes for complete details associated with this CSAR.

If you require the release notes please contact us.


The following information is an extract from a publication from the iManage forum posted on 12th January 2017.  Within this document there is information that is interesting to both existing iManage users and people that are considering engaging the iManage product as a solution.

Target release: January 25, 2017

New Features

• Web interface
• Working with documents
• Working with filed emails
• Searching for content
• Other features
• Manage security
• Microsoft Office and Adobe
• Email Management for Outlook
• Email Management for Gmail


Happy New Year

Now that we have said good bye to 2016 and welcomed in 2017 we would like to recap on a few items you may have missed during December.


The Melbourne iManage roadshow started last night with a CIO Forum – where a select number of Legal CIO’s, IT Managers and Partners had the opportunity to chat with Neil Araujo and Rafiq Mohammadi about the challenges facing the legal fraternity today and in the future.  Neil and Rafiq also shared with us their findings and what they are doing behind the scenes to address these challenges.  This was most enlightening and provided a unique opportunity for the participants to voice their opinions.


ACP Solutions are assisting firms integrate their iManage Work Product Management System with DocuSign.
This productivity tool provides seamless integration between both products that has been missing for some time.  Not only does it send an iManage document out for signing by participants directly from the right click menu, but it also files the signed document back into the system on completion (and into the same location).
This ensures that the entire process is captured within the work product management system from the document development through to the final signing.
Interested in a demonstration?
Call ACP Solutions on 1300 120 453 (or email

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