Melbourne May 5th 2020 – Technology solutions company ACP Solutions helped take the headache away for a leading Australian law firm.

Russell Kennedy Lawyers, with 280 staff in Melbourne and Sydney, had considered streamlining some of its manual procedures but was forced to deal with them when Australia locked down for the coronavirus pandemic. The firm called on ACP Solutions to solve the problems of automating draft bills and client receipts.

ACP Solutions offers information and technology solutions, tailoring them for individual businesses. The solution for Russell Kennedy Lawyers allowed more staff to work remotely – making it safer for everyone.

Kathy Agius, Finance Manager at Russell Kennedy said: “Working from home is not easy when people are still relying on paper”. “The Covid- 19 restrictions have accelerated the need for us to automate more of our processes, especially those that rely heavily on paper” she said. Two key finance processes relied on staff physically travelling to the office to use printers to scan and print documents.

ACP Solutions worked with Russell Kennedy Lawyers to design solutions to allow the documents to be produced in a PDF format and emailed directly to the user, allowing processing to be done offsite. Ms Agius said ACP Solutions were familiar with the law firm’s business processes, so the solution was written, tested and implemented within a week. “We have all had to be more agile in lockdown. These processes will benefit everyone and even when things get back to normal, they will be part of our fixed processes going forward”.

Penny Gibbins, Director of ACP Solutions said: “A core component of our business is looking at challenges businesses have and offering solutions; we streamline processes and take away the need to do things manually”. “The manual process at Russell Kennedy Lawyers meant people had to travel into work but automating the process means staff need to spend less time in the office.”

Contact ACP Solutions to see how they can help your business during lockdown.

ACP Solutions is a small company offering information and technology solutions – and tailoring them for businesses. The Melbourne-based firm specialises in iManage installation, support and productivity tools, document automation and Microsoft Office templates.

Contact: David Christiansen, Director, Marketing and Sales, ACP Solutions +614 3453 6619

Melbourne – March 2020 – The iManage upgrade gives CPA Australia staff access to business documents when they use personal phones and devices, meaning they can access work documents from virtually anywhere.

ACP Solutions has provided technology solutions, including the iManage document management system, to CPA Australia since 2006.

Prior to investing in the latest version of iManage Work 10, CPA Australia staff could only access business documents from a work device.

The latest upgrade means users will not have to rely on their work device to access business documents and can use their personal phones or tablets, giving flexibility for the business and staff alike.

The iManage Work 10 system also increases data security. Users at CPA Australia can now set up instant walls based on individuals’ need to know information, better managing access and authorisation.

Preety Agarwal, Head of Applications at CPA Australia said: “Users will have more flexibility about where and when they can access their documents. It also means they are not tied to a work device.”

Ms Agarwal said: “Using ACP Solutions gave us the expertise, track record and peace of mind we needed to successfully implement this solution”.

Jonathan Kok, Systems Administrator Platforms at CPA Australia said: “The performance of the iManage application is awesome. The time to retrieve and save documents is a lot quicker.”

Chris Criddle, Technical Manager at ACP Solutions said: “The results speak for themselves: the business and staff will benefit. We continue to work closely with CPA Australia to deliver world-class document management and consulting services.”

Notes:
CPA Australia is one of the world’s largest accounting bodies with more than 160,000 members working in 150 countries and over 500 employees.

ACP Solutions is a small company offering information and technology solutions – and tailoring them for businesses. The Melbourne-based firm specialises in iManage installation, support and productivity tools, document automation, Microsoft Office templates and Microsoft Word printing solutions.

Adds iManage security products for enhanced client data protection

Melbourne – November 22, 2019 – ACP Solutions announces that Melbourne based commercial law firm, Madgwicks have selected iManage Cloud to deliver enhanced functionality and increased levels of security and mobility..

Built on the latest technologies adopted by the largest cloud vendors, iManage Cloud offers a comprehensive approach to security, including Zero Trust architecture, best-in-class (Tier III) data centres, data encryption at rest and in transit, and a security and compliance program that supports numerous regulations, standards and frameworks, including ISO 27001 and SOC 2. To further strengthen security, Madgwicks is deploying iManage Security Policy Manager providing them with a modern approach to today’s security challenges.

Scott Butler, Madgwicks IT and Project Delivery Manager, says that “The firm had long relied on an on-premises deployment of iManage Work but saw clear advantages to moving to the cloud. iManage Cloud will enable Madgwicks to always be on the newest version of iManage Work – which allows the firm to take advantage of product enhancements and innovations as soon as they’re available – in addition to providing enhanced security”.

“The ability to deliver information to our practitioners on demand will further enhance Madgwicks ability to provide adaptive, tailored solutions to our clients”” added Butler.

iManage partner ACP Solutions have been working very closely with Madgwicks for many years. “Selecting ACP Solutions provides us with the expertise, track record and piece of mind we require to implement this solution successfully”.

Leading Australian law firm sees multiple advantages in moving its document and email management platform from on-premises to iManage Cloud

CHICAGO – October 23, 2019 – iManage, the company dedicated to transforming how professionals work, today announced that Lander & Rogers – a leading, contemporary Australian law firm, with nearly 500 professionals across three offices in Melbourne, Sydney and Brisbane – is moving to iManage Cloud, bringing new levels of security and mobility to the organization. The move makes Lander & Rogers the largest Australian firm that was already an existing iManage customer to move to iManage Cloud.

The firm had long used iManage Work on-premises for document and email management. As part of an office move to new headquarters, the firm sought to reduce its physical infrastructure footprint. In the course of due diligence, the firm evaluated several cloud offerings for document and email management and selected iManage Cloud for its strengths around security and mobility.

Built on the latest technologies adopted by the largest cloud vendors, iManage Cloud offers a comprehensive approach to security, including Zero Trust architecture, best-in-class (Tier III) data centers, data encryption at rest and in transit, and a security and compliance program that supports numerous regulations, standards and frameworks, including ISO 27001 and SOC 2. To further strengthen security, Lander & Rogers is deploying iManage Threat Manager for continuous 24/7 threat detection and iManage Security Policy Manager for managing need-to- know security and ethical walls.

“We believe that iManage Cloud, combined with security and governance products like iManage Threat Manager and iManage Security Policy Manager, will deliver a level of protection that would be difficult for us to replicate in-house,” said Karen O’Connor, Chief Information Officer, Lander & Rogers. “Protecting our clients’ data is of critical importance and we anticipate the move to iManage Cloud will strengthen our existing security posture.”

iManage Cloud delivers access to the latest version of iManage Work, which provides a single user experience across mobile, tablets and desktops and brings new levels of mobility to professionals – allowing them to work anywhere, any time, on any device.

“Moving to iManage Cloud isn’t just about freeing ourselves up from managing IT infrastructure — it’s about enabling future ways of working,” added O’Connor. “The rollout of smart devices across our firm has given our lawyers more flexibility and mobility. iManage Cloud will allow our staff to access their documents, files or communications whether they’re in the office or on the go.”

Lander & Rogers is working with local iManage partner ACP Solutions on its move to iManage Cloud and implementation of iManage Threat Manager and iManage Security Policy Manager. Partnering with ACP has allowed the firm to be confident of a well planned and executed transition with no disruption to the firm. The firm is currently working with ACP to migrate its data over to the new iManage Cloud environment and expects to go live by the end of the year.

“Customers who have long benefitted from iManage’s comprehensive Work Product Management are increasingly choosing to embrace iManage Cloud,” said Dan Carmel, Chief Marketing Officer, iManage. “With its advanced security models, complete functionality and agility that can support new ways of working, forward-looking firms like Lander & Rogers are moving to iManage Cloud to deliver access to the products that their professionals already depend on.”

About iManage

iManage transforms how professionals in legal, accounting and financial services get work done by combining artificial intelligence, security and risk mitigation with market leading document and email management. iManage automates routine cognitive tasks, provides powerful insights and streamlines how professionals work, while maintaining the highest level of security and governance over critical client and corporate data. Over one million professionals at over 3,000 organizations in over 65 countries – including more than 2,000 law firms and 500 corporate legal departments – rely on iManage to deliver great client work – securely.